Dimensions: The next generation of information discovery

Have you heard of Dimensions? No, not like the dimensions of your bedroom or lego blocks.

Dimensions is a new discovery and analytics platform for researchers.

The research landscape has significantly evolved over the past decade, however the ways impact is measured and the channels for discovery have remained relatively static. Dimensions has been developed to address this disconnect.

Product development began in 2017, when a group of Digital Science portfolio companies partnered with over 100 leading research organisations around the world–including Griffith University.

Together, they developed a next-generation discovery and analytics platform that combines data from across the research lifecycle. This platform breaks down information barriers, ultimately making it easier for researchers and research organisations to discover, access, analyse, report and inform.

This infographic gives an overview of Dimensions and how it was built.

Dimensions was launched at the Wellcome Trust in London on Monday 15 January 2018, and is already gaining positive press coverage, including through various academic and research news platforms such as Digital Science, Inside Higher Ed and STM News.

However, the launch is just a starting point. Over the coming weeks more features will be released, and data will be continually improved and broadened.

Dimensions is structured in a way that means it will be improved in a continuous process with the research community as key stakeholders–because a vendor can and should not do this in isolation.

Take a look at Dimensions for yourself–you can access the Dimensions website or the Dimensions app directly.

Griffith Library is proud to be a development partner in an initiative that Dimensions has as its core value a broad cooperative approach to providing ‘… a more collaborative place for scholarly search, one that is closer to the academic environment than the current client-supplier environment.’

How to stay cyber secure when travelling

Welcome back! As you embark on another year of research, teaching and/or life-long learning, you’re probably looking back fondly on your holiday memories of lazing by the pool, sleep-ins and enjoying the absence of impending deadlines.

Or maybe you’re so swamped with a busy to-do list of 2018 tasks and priorities that the holiday period seems as far away as the walk from your vehicle to your office now is.  

Cyber security is probably the furthest thing from your mind at the moment. However, it’s something we should always be conscious of.

As we enter the new year, you may have some exciting conferences planned, or maybe even some research field trips. So we’re here to give you a little reminder to stay cyber safe while travelling.

Our cyber security team have put together some helpful tips to ensure you stay vigilant on vacation:

  • Ensure your devices are protected with strong passwords.
  • Disable Bluetooth unless required, as this can be used as an attack vector.
  • Ensure anti-virus and all system and application software is up to date before you leave.
  • Remove auto authenticate on browsers.
  • Be careful with public Wi-Fi networks; these can often be setup without strong security controls.
  • If you are using public Wi-Fi for any sensitive data or communications it is recommended to use a VPN – eduroam wireless can be used at universities while travelling.
  • Only use a device that belongs to you for sensitive web browsing such as finances and commerce.
  • Monitor your accounts for any unusual activity.

For further information, visit our cyber safe travel webpage.

What can you do in February to become a better researcher?


You can attend our series of Higher Degree Research (HDR) Workshops. They are targeted to support you through all stages of the research lifecycle.

All staff and students are welcome to attend these workshops but preference will be given to HDR candidates. Once you have registered you will receive an email confirmation, please select add to the calendar.

Week 12 (T3) (29 January – 4 February)

Date Time Workshop Location Campus
Mon 29/01 10.00 am Endnote N53 1.49 Nathan
Tues 30/01 10.00 am Improving writing quality before submission G10 2.25 Gold Coast
Weds 31/01 10.00 am Improving writing quality before submission N53 1.51 Nathan
Thursday 01/02 10.00 am Strategic publishing N53 1.49 Nathan

Study week (T3) (5 – 11 February)

Date Time Workshop Location Campus
Mon 05/02 1.00 pm Editing your writing G10 2.25 Gold Coast
Wed 07/02 10.00 am Editing your writing N53 1.51 Nathan
Thu 08/02 10.00 am Endnote G10 2.04 Gold Coast
Fri 09/02 10.00 am Strategic publishing G10 2.04 Gold Coast

Exam week 1 (12 – 19 February)

Date Time Workshop Location Campus
Tue 13/02 1.00 pm Endnote N53 1.49 Nathan

6 ways to cut back on your iPhone data usage

Photo of iPhone

Do you love your iPhone, but hate the amount data you’re churning through? We can help! Check out our handy tips and tricks to reduce the mobile data usage on your iPhone.

Android devices have similar data saving capabilities – just check your online manual for details.

1. Disable Wi-Fi assist
Wi-Fi assist lets you stay connected to the Internet when Wi-Fi signal strength is weak by automatically switching over to mobile data.

2. Disable Background App Refresh
Background app refresh automatically updates your app content. But fear not, you can disable this function and it may even help with your battery life.

3. Disable automatic downloads
Purchased something new from iTunes on a different device? You can select to download it to your iPhone via Wi-Fi only.

4. Turn off cellular data usage for iCloud
If you use iCloud to transfer documents and data, it could be syncing using your mobile network and draining your data.

5. Avoid streaming high-quality music
Apple has created the option to stream high-quality music regardless of your being on Wi-Fi or mobile data. The higher the quality, the more data is needed to stream!

6. Disable auto play videos on apps
Some social media apps such as Facebook, Instagram, Snapchat, Vine and Twitter automatically play videos which can use a lot of data. Switch off auto-play via the app settings.

Head to the Mobile Phones Self Help page to find out how to turn off these settings, improve your mobile coverage and more!

How to use Endnote in 5 minutes

Are you new to Endnote? Check out the Endnote Training channel on YouTube for helpful videos.

You can watch videos such as How to use Endnote in 5 minutes, What’s new in Endnote X8, and Endnote Basic and Online: Installing the Plug-Ins.

The video on How to use Endnote in 5 minutes was uploaded in December last year and provides a quick overview of the most popular features in Endnote for Windows.

Don’t worry Mac users, there’s also a video for you. It’s called How to use Endnote in 6 minutes. Apparently, it takes an extra minute to learn Endnote on a Mac. Sorry.

The How to use Endnote videos for both Mac and Windows take you through the essentials of Endnote, including how to:

  • Import a reference from a database
  • Create a custom group
  • Find Full Text to download PDFs for references
  • Insert a reference in a Word document
  • Format a bibliography
  • Add page number to a citation

Endnote is Griffith University’s recommended bibliographic management software.

Windows users, you can access Endnote on your staff computer by simply going to the Windows start button and selecting Installable Applications. Mac users, you’ll need to download and install the program from the Software Download Service on Google Drive.

You can also install Endnote on your personal computer (for free!). You can find comprehensive instructions for both Mac and Windows on Griffith Library’s Endnote webpage.

Want a face-to-face Endnote training session? You can attend a workshop run by Griffith University Library. Visit the Library Workshops webpage to find the next available session. All staff are welcome to attend but preference will be given to Higher Degree Research (HDR) candidates. Register now!

What to do when retiring your old mobile device

Have you recently upgraded your mobile phone, or are you thinking about it in the near future?

With the continual innovation of new technology, the life expectancy of your mobile device can be as short as three years before you need to update – or maybe you elect to update sooner to stay on top of the newest releases.

So what should you do with your old device? Recycle it, of course!

Griffith is committed to finding sustainable solutions for our end of life electronics as part of our E-Waste and Sustainability campaign. To facilitate this, there are E-Waste recycling stations at each campus library, as well as the EcoCentre and various student centres.

However, just as you wouldn’t leave a public computer without logging out of all your personal accounts, don’t forget to remove your personal data from your mobile device before disposing of it!

Lately, there has been an increase in the number of phones being dropped off to be recycled that still have access to the owner’s highly confidential data: private text messages, personal photos, online accounts and even banking passwords!  

To avoid the risk of having your accounts hacked or money stolen, it’s important to ensure you remove your personal data before your recycle.

Simply follow the checklist below, then get recycling!

  • Back up the device
  • Manually remove any personal information (a factory reset does not necessary delete all personal information)
  • Log out of online accounts  (iCloud, iTunes, App Store, Google Play, etc) and social media (Facebook, Instagram)
  • Manually turn off any ‘find my phone’ applications (i.e. Find my iPhone and Android Device Manager)
  • Unpair any devices such as Car Media or iWatch
  • Perform a factory reset
  • Remove your SIM card

For further information on the data management of your device before recycling visit the Recycling Devices webpage, or take a look at the tips on the Mobile Muster, Apple iOS, or Android websites.

The Customer Satisfaction Survey in GSM has been streamlined!

Have you ever had an IT or library issue, question or request that you needed help with? If you’re at work, chances are you’ve contacted the Library or IT Service through the many available channels (chat, phone, email or online form) and had a job logged in the Griffith Service Manager (GSM).

Because customer satisfaction is important to Griffith, you would have been sent a Customer Satisfaction Survey via email upon the resolution of your job.

The Customer Satisfaction Survey has recently been updated to a simplified survey. And of course, you’ll want to fill it out!

The new survey has two questions: 

  1. 1. Are you satisfied or unsatisfied with the support you received?
  2. 2. Are you satisfied or unsatisfied with the product/service you received support for?

According to the Service Management Office Manager, Marty Miller-Crispe, the reason for the change is two fold.  

‘The new survey simplifies the response. Griffith staff and students can indicate if they are happy with the service provided or not’.

Secondly, ‘we have added a question to differentiate between customer satisfaction with the support received and the product or service they had the issue with’.

Marty explains that this will improve reporting by making it easier to identify where the issue lies.

If you have any questions about the new Customer Satisfaction Survey, please contact the Service Management Office.
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