What to do when retiring your old mobile device

Have you recently upgraded your mobile phone, or are you thinking about it in the near future?

With the continual innovation of new technology, the life expectancy of your mobile device can be as short as three years before you need to update – or maybe you elect to update sooner to stay on top of the newest releases.

So what should you do with your old device? Recycle it, of course!

Griffith is committed to finding sustainable solutions for our end of life electronics as part of our E-Waste and Sustainability campaign. To facilitate this, there are E-Waste recycling stations at each campus library, as well as the EcoCentre and various student centres.

However, just as you wouldn’t leave a public computer without logging out of all your personal accounts, don’t forget to remove your personal data from your mobile device before disposing of it!

Lately, there has been an increase in the number of phones being dropped off to be recycled that still have access to the owner’s highly confidential data: private text messages, personal photos, online accounts and even banking passwords!  

To avoid the risk of having your accounts hacked or money stolen, it’s important to ensure you remove your personal data before your recycle.

Simply follow the checklist below, then get recycling!

  • Back up the device
  • Manually remove any personal information (a factory reset does not necessary delete all personal information)
  • Log out of online accounts  (iCloud, iTunes, App Store, Google Play, etc) and social media (Facebook, Instagram)
  • Manually turn off any ‘find my phone’ applications (i.e. Find my iPhone and Android Device Manager)
  • Unpair any devices such as Car Media or iWatch
  • Perform a factory reset
  • Remove your SIM card

For further information on the data management of your device before recycling visit the Recycling Devices webpage, or take a look at the tips on the Mobile Muster, Apple iOS, or Android websites.

Guess who saved $160,000 this year?

Image of pink piggy bank on human palms

The Mobile Migration Project Team has moved all Griffith supplied mobile phones and devices to a more cost effective Optus plan. So far, this year they have saved the University over $160,000 in mobile call and data costs.

To achieve such great savings, the Team:

  • Moved 860 existing Optus services to the new Optus plans
  • Migrated 288 Telstra services (155 phones and 133 tablets) to the new Optus plans
  • Audited the entire Griffith mobile fleet and disconnected 140 unrequired services
  • Introduced new processes (including regular audits) and online forms to streamline requests
  • Implemented SMS alerts to help you manage your data usage

To help keep costs down:

For more information on mobiles and plans, visit the Collaboration website.

Has your mobile data usage gone up recently?

  • Since Facebook introduced video autoplay recently, you may have noticed a slight increase in your mobile data usage.

If you’re a regular Facebooker, you’ve no doubt noticed that videos on your news feed are now playing automatically. While this enhances your Facebook experience, it can also cause a slight increase in your mobile data usage. Although you can’t turn these videos off completely, you can set it up so they only autoplay when you’re connected to WiFi.

Simply follow these easy instructions to disable video autoplay on desktop, iOS and Android. You will need to complete the steps for EACH device you own. If you have recently updated your iOS to Version 7.1.1 you will be able to turn off the autoplay altogether.

Travelling overseas for work?

  • Before you jet off, make sure you read this priceless advice about using your Griffith mobile devices overseas.

Did you know that international data downloads are not included in your Griffith mobile data plan? Downloading data when travelling overseas can result in a bill of hundreds, even thousands of dollars with excessive downloads leaving you majorly out-of-pocket.

To make sure that you’re trip doesn’t come with any nasty surprises, here’s some priceless information to help you stay connected without racking up huge bills.

There are 5 things you must do before you travel:

1. Review your responsibilities to ensure no unnecessary or excessive expenditure is incurred as specified in the Griffith Staff 6.15.05 Travel Policy and IT Code of practice.

2. Print a copy of the Read before you travel guide to take with you as a reference, which helps you to familiarise yourself with the different options for staying connected including:

  • 95% savings with a local pre-paid sim
  • Up to 75% savings with a TravelSIM
  • 100% savings with Eduroam
  • 100% savings with free WiFi hotspots
  • International roaming

3. Check which service is available at your destination and understand call and data charges.

4. Check your mobile device settings so you can change settings before your depart Australia (see the quick reference guide to adjust settings on an iPhone or iPad).

5. Turn off all call forwards to your mobile.

For more information visit the Travelling with your Mobile Device website or contact Library and IT Help.

Happy travels!

INS helps protect students’ digital lives


  • With the number of hackers and identity thieves continually on the rise, INS has recently launched a new campaign to help students improve their IT safety.

Recently, a baby made headlines when she bought a car on eBay using her dad’s smartphone. Although the family found the (cheap) purchase quite amusing, the incident has again highlighted the potentially devastating effects that a lack of mobile device security can have.

With people increasingly storing sensitive data on their smartphones, laptops and PCs, the opportunities to exploit privacy weaknesses are more tempting than ever. [1]

In an effort to minimise the impact this can have on students, Library and IT staff have recently completed a “security blitz”, encouraging students to increase their IT security, with the following messages:

  • How safe is your mobile device? Scammers, hackers and identity thieves are looking to steal your personal information and your money. Don’t worry – there are steps you can take to protect yourself, like keeping your computer software up-to-date and only giving out your personal information when you have a good reason.
  • Protect your digital life on your mobile device! When you lend your mobile device, did you realise you are also sharing your internet account, email and Facebook?
  • Don’t forget to log out! After your first registration of your mobile device on Griffith WiFi, you never have to log on to use the internet again. While this makes it convenient and easy for you to use, remember not to share the device with someone else, as all their internet will be billed and logged against you!

The messages will continue to be promoted to students throughout the year. For more information, students and staff can visit the IT security website.

[1] How to Prevent Phone Hacking and Sleep Like a Baby Again

App, App and Away!

  • The Griffith App continues to go from strength to strength.

Griffith AppFrom O-Week to the end of the first week of Semester 1 2014, more than 10,000 new users downloaded the Griffith App, bringing the total number of users up to over 100,000.

Manager of the Griffith app, Leigh Stevenson, says it’s doing remarkably well—with great support from the Office of Marketing and Communications to promote it.

“We recently saw a daily peak of 42,712 application runs on day one of Semester, and the all-time number of app runs across all versions is now over 3.5 million,” he said.

Urban & Environmental Planning student Angela Lavcanovska is enjoying the easy access to information.

“The Griffith App is really handy for me. Especially since this is my first year and everything is still so new,” she said.

“With the app, all the help and information I need is just one tap away. I feel so organised!”

The ‘Map’ and ‘Timetable’ features are proving popular, along with ‘Learning’, which provides mobile friendly access to Learning@Griffith.

Business student Sara Petrovska is one of 49,148 students who enjoyed the perks of using an interactive campus map during O-Week.

“Being a first year student, the Griffith App has really helped me get around campus without getting lost!” she said.

“It’s like my survival kit.”

The Griffith App is currently available in Apple’s App Store, Google Play, and online (mobile friendly version).