Information Services has streamlined the process for Griffith staff to get connected. Griffith’s wired network now consists of over 33,000+ active network ports.
How do I request a network port?
Easy! Just use our new network outlet installation form to log your request. You no longer have to log a job through the IT Service Centre.
Once the form has been logged, the Network and Collaboration team will come chat to you about your needs, take a few photos of the site and work with a contractor to install your new outlet.
All requests must comply with University policies, standards, and design guidelines & procedures. You are entitled to a network port for your PC/workstation and phone. You also can use the wireless network if you have a laptop/tablet etc.
How do I connect my PC to a wired network port?
Before plugging your PC into the network, the PC’s MAC address must be registered. When a new PC is purchased, we will register the PC’s MAC address on your behalf using the Network Register Tool.
If your PC does not connect to the network, please contact the IT Service Desk so the MAC address can be registered.
How do I check if a network port is available?
You can use our GUPD (Griffith University Port Database) to check if a network port is available to use.
The GUPD lists all active network ports throughout the University and can help identify, monitor, modify and troubleshoot wired network connections.
You can use GUPD to:
- Confirm your port details
- Check other port details (which is really useful if you are moving location)
- Request a port to be activated.
Want to know more about networking?
Find out more about the wired network services we provide, including network cable replacements (also known as a patch lead), firewall access and how we use Netreg to register your Griffith device.
Mobile network carriers around the world are planning to shut down their 2G networks to make way for the faster, more efficient 4G.
In Australia, Optus and Telstra have announced their 2G networks will be shut down within a year. Once the networks have shut down, 2G devices will no longer work.
When will the 2G network be shutdown?
Optus: April 2017
Telstra: 1 December 2016 (excluding Christmas Island)
How do I know if I have a 2G device?
Check the specifications in your manual or the search the model online to find out if it is a 2G device. If your mobile phone is not a smartphone (for example an old Nokia), then chances are it’s 2G and will need to be replaced.
Note that M2M (machine to machine) devices can also be 2G. M2M technology is used in ticket machines, parking meters, smart meters (for electricity, gas and water), security equipment, vending machines, medical alarms and other equipment. Read the manual or search online to find out if it’s 2G or not 2G.
What do I need to do if I have a 2G device?
You will need to upgrade or replace the 2G device. You will also need to replace your SIM with a new 3G/4G SIM. If you choose not to update your 2G device, it will simply stop working after the 2G network closures.